Virtual texting application Helpchat, has procured the Mumbai-based startup Niffler for an undisclosed sum. Helpchat will utilize the obtaining to grow its administrations to Mumbai and Pune speedier, as Niffler as of now has a vicinity in these business sectors. The whole Niffler group will join Helpchat.
As indicated by Helpchat, as both the organizations offer customers data over the visit, the procurement will assist it with developing its business. It’s not clear if going ahead Niffler will be converged into Helpchat or kept up as a different administration. Starting now, Helpchat cases to have a group of more than 600 individuals and to utilize AI to robotize inquiry replying.
Helpchat, which functions as a virtual informing aide, gives versatile and DTH revive administrations, contraption technical support, travel ticket booking, occasion bundle direction, coupons, bargains, item look, beautician support, at home magnificence administrations, film tickets, blessing requests and recommendations, on interest clothing, requesting from nearby basic need shops, home administrations and direct talk with organizations through its Android and iOS applications
Niffler then again, as of now offers an Android and iOS application called Coupons & Deals – Niffler, which claims to offer markdown coupons and arrangements for different brands like Shoppers Stop, Forever 21, Nike, Levis and Zara among others. It likewise offers different arrangements from eateries and bistros, and, in addition, shows different spots close to the client which have Happy Hours. It likewise claims to have visit based connections in the middle of clients and regional businesses.
Helpchat rebranding: Formerly known as Akosha, the Delhi-based online client criticism stage was rebranded to Helpchat in July. For the rebranding activity, it tied up with Mumbai-based Ogilvy & Mather and Open Design for the brand, logo and business sector administrations. As per the organization, it found that the way of inquiries to the Akosha stage changed from grievances to other help administrations, it considered changing over to HelpChat.